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Combining Data from Two Cubes in IT Analytics 7.1
When authoring reports in IT Analytics, it may be beneficial to combine data from two different cubes to achieve the desired result set. For example, an administrator may want to combine Patch...
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Integrating Cube Data from Different Content Packs in IT Analytics 7.1
When authoring reports in IT Analytics, it may be beneficial to combine data from two different content packs to achieve the desired result set. For example, an administrator may want to combine Patch...
View ArticleAsset Management Suite in Hierarchy
Understand Your Environment This article is not intended to replace any professional consulting and these steps should NOT be taken without first testing them in a development environment. Always...
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Access Workflow Web Service from VBScript
Workflow can be the most powerful (and frustrating) tool in your war chest of tools to manage your environment. Setting up automated jobs, web forms and other workflows is cool and all. But just...
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Integrating Custom Inventory Data in IT Analytics 7.1
When authoring reports in IT Analytics, it may be beneficial to combine data from custom inventory previously configured to achieve the desired result set. For example, an administrator may want to...
View ArticleSoftware Management Framework Quick Start – ITMS 7.1 SP2
This guide is intended as a quick start preface to Joel Smith’s excellent “Symantec Software Management 7.1 Best Practices”, which should be considered essential further reading for anyone using...
View ArticleUpdate Incident Templates to Make Public If Created as User Only
One of our Help Desk leads created several incident templates to standardize common tickets but forgot to uncheck the box for "User Only Template". This made the templates only available to him and no...
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Installing and Configuring IT Analytics 7.1 with Client Server Management Pack
This article will cover the basic procedure for installing and configuring IT Analytics 7.1 with the Client Server Management reporting content pack. This process assumes that you already have the...
View ArticleReport Writing with Endpoint Management – Part 1
The following series of articles are intended to give a crash course in SQL writing using techniques and queries specific to the Symantec Client and Asset Management Suites. This part will focus on...
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Configuring Security in IT Analytics 7.1
IT Analytics provides a flexible security structure, modeled off the role and scope security of the Symantec Management Platform. Additionally, because IT Analytics uses standard technologies within...
View ArticleHow to Get HP Inventory Information Into the SMP 7.1 Database
This will be useful to any HP shops out there. This article explains how to set up a custom data class and script to gather warranty information from HP computers and record this information into the...
View ArticleAdding a Computer to an Domain/OU in Deployment 7.x
The following examples assume an Active Directory with this structure: domain.environment.local └ OU 1 └ OU 2 └ OU 3 └ OU A Joining a client machine to the root of the domain* In the...
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Error Installing MSI from USB/DVD
I faced an issue installing Flash player from USB drive though it was installing fine when installed from local or network drive. I found out the issue and resolution and want to document here for all...
View ArticleOutstanding Articles on EPM Reporting
Installing and Configuring IT Analytics 7.1 with Client Server Management Pack Reporting Options in IT Analytics 7.1 Initiating Actions from within IT Analytics 7.1 Integrating Custom Inventory Data...
View ArticleServer Management Suite 7.1 Overview
This document outlines the major features available to customers in Server Management Suite. It's a good resource both for users looking for an organized introduction to this suite as well as for...
View ArticleOverview of VMM in Server Management Suite 7.1
VMM is a feature of Server Management Suite designed to give users access to data and capabilities specific to VMware and Hyper-v environments, from within the SMP Console. The attached document...
View ArticleDell Toolkit (DTK) for DS for Dell Manual Update Guide
Adding support for Dell 12G servers to DS for Dell Servers requires the use of the most recent DTK from Dell. This document provides step by step instructions for updating the DTK in the DS for Dell...
View ArticleIT Management Suite documentation
To access the full collections of IT Management Suite documentation for each release, use the URLs below: IT Management Suite version URL 7.1...
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What is a Sponsored Group?
Continuing our commitment to help users get the most value out of the Endpoint Management solutions, our product teams are now sponsoring twelve groups on Connect. In these groups, you will find the...
View ArticleMacintosh Management Group's Favorite Articles
The following are some of the Mac Management Group's most popular Macintosh Management Articles this month: Mac Management with Altiris CMS 7.1 from Symantec User Guide Installing the DS and NS Agent...
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