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Putting it All Together Series: Deployment Solution 7.1
Welcome to the Putting it All Together Seriesfor Deployment Solution 7.1!In hopes of removing some of the mystery and challenge of Deployment Solution 7.1, this series was developed. The goal?To add...
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Putting It All Together: Getting Started (Quick Start) Guide (updated March...
Putting it All Together: Getting Started (Quick Start) GuideSo, you've purchased ITMS, and what do you know - you have Deployment Solution installed! Or maybe it was on purpose. Or maybe you've...
View ArticlePush Notification with iOS In House Agent
At the time of writing the current version of the Symantec MDM solution does not allow you to send push notification messages to your users via the agent.This article has been written in order to...
View ArticleAvailable Log Files and Troubleshooting Data in Mobile Management for...
Log Files:C:\Program Files(x86)\Odyssey Software\Athena\SCCM\Web\Enrollment\Web.config - Configuration file which also reports back what server URL get to be used.C:\Program Files(x86)\Odyssey...
View ArticleServiceDesk Videos
Documentation:Symantec™ ServiceDesk 7.5 Release NotesSymantec™ ServiceDesk 7.5 Implementation GuideSymantec™ ServiceDesk 7.5 User Guide AD Sync Videos:Active Directory Sync Setup in Process...
View ArticleRecommended How To Videos for ITMS Administrators
InstallationChecking Installation Readiness for IT Management Suite Video Upgrade and MigrationUpgrading to ITMS 7.1 SP2 videoBasic Walk-Through of the New SIM Upgrade Process VideoMigrating from ITMS...
View ArticleInventory Solution 7.1 Database Schema – Part 1: Operating System Inventory
Whether you need to create a custom report, or a custom computer filter based on Inventory Data in Inventory Solution 7.1, knowing the database schema is crucial. This document provides technical...
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How to Install pcAnywhere Client
Kindly find the following steps for installation process pcanywhere client through batch file.Steps to install PCAnywhere Client:Copy PCAnywhere Client for following Location and save any shared...
View ArticleInventory and Asset Management in Videos
Gathering inventoryGathering Inventory with Inventory Solution VideoGathering Inventory using Inventory Task VideoCreating a Task to Gather Inventory VideoGathering Inventory Using a Stand-alone...
View ArticleMost popular KB articles
Below you find the most popular KB articles about Inventory and Asset Management in SymWise (questions/answers, issues, and best practices):Inventory SolutionInventory performance tuningKNOWN ISSUE:...
View ArticleSoftware Management Best Practices
Symantec Software Management 7.1 Best Practices, Part 1IntroductionGeneral Configuration Software Library Software Management Plug-Ins Licensing Software Catalog Process Flows Symantec...
View ArticleWorkflow Videos
Installation:Basic Workflow Overview VideoGetting Started with Workflow : Installation Service Request Template Videos (great for getting started with Workflow):Create a Workflow using the Service...
View ArticleWindows Imaging - HII and No Sysprep - an Alternative
It's been long since we started using Altiris Deployment Servers and in the beginning we have been using Sysprep imaging for Windows 2000 (who does not remember these times). With new processor...
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Putting It All Together: The Best of Two Versions: DS 6.9 and 7.1 (updated...
Executive Extract:There has been significant confusion about these two versions of Deployment Solution. Version 7.x of Deployment Solution is definitely intended to be a product upgrade from 6.9, but...
View ArticleWindows Imaging - HII and No Sysprep - an Alternative
It's been long since we started using Altiris Deployment Servers and in the beginning we have been using Sysprep imaging for Windows 2000 (who does not remember these times). With new processor...
View ArticleMacintosh Management Group's Favorite Videos
The following are some of this group's most popular Mac management videos:Push Installing the Altiris Agent for Mac from the SMP Console VideoManually Installing the Altiris Agent for Mac Using the...
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Configuring SD.Email.Monitor for Notification of New Incident Emails in...
IntroductionOne of the things that many Servicedesk technicians would like is an email notification when emails are sent to the tickets for which they have task assignments. The changes to the...
View ArticleIT Management Suite - OS Platform Support
The following links point to OS Platform support information for IT Management Suite:IT Management Suite 6.x/7.x Platform Support MatrixWindows 8/Windows Server 2012 Support Red Hat 5.7, 5.8, 6.2, 6.3...
View ArticleHardware OEM Solutions
The following links take you to articles about OEM hardware solutions that are integrated with or complement IT Management Suite: Hewlett Packard Extending CMS with HW Management of HP Personal...
View ArticleIT Management Suite - Pointfix Rollups
The links on this page take you to the different IT Management Suite Pointfix Rollups:IT Management Suite 7.1 SP2 MP1 RollupsIT Management Suite 7.1 SP2 RollupsSymantec Management Platform 7.1 SP1...
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