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Inventory for Network Devices 7.1 Database Schema
Whether you need to create a custom report, or a custom network device filter based on Inventory Data in Inventory Solution for Network Devices 7.1, knowing the database schema is important. If you...
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Bitlocker Information from Altiris 7.x
There are two parts to this guide. Getting the bitlocker status of drives into Altiris and getting the recovery key into Altiris. These are custom inventories so we can start them both off with...
View ArticleFavorite Articles of Patch Management Group
Configuring Patch ManagementHow do I configure Patch Management 7.1 SP1, SP2 and MP 1 for Windows?How do I configure Patch Management 7.1 SP1 or SP2 to operate without internet connection.Best...
View ArticleKey Tasks in Patch Management Solution for Windows 7.1 SP2
Patch Management Solution for Windows lets you inventory managed computers to determine the software updates (patches) that they require. The solution then lets you download the required software...
View ArticleServiceDesk Documentation
VersionDocumentsServiceDesk 7.5Symantec™ ServiceDesk 7.5 Implementation GuideSymantec™ ServiceDesk 7.5 User GuideSymantec™ ServiceDesk 7.5 Release NotesStarting with ServiceDesk 7.5 advanced...
View ArticleKey Tasks in Patch Management Solution for Linux 7.1 SP2
Patch Management Solution for Linux ensures that your Red Hat Linux and SUSE Linux computers have the most up-to-date patches applied and protected against security threats.The solution lets you...
View ArticleKey Tasks in Patch Management Solution for Mac 7.1 SP2
Patch Management Solution for Mac lets you scan Mac computers for the updates that they require. The solution then reports on the findings and lets you automate the downloading and distribution of...
View ArticleWorkflow Documentation
VersionDocumentsWorkflow 7.1 SP2Symantec™ Workflow 7.1 SP2 Release NotesSymantec™ Workflow 7.1 MP1, SP1, SP2 Component GuideSymantec™ Workflow 7.1 SP2 User GuideSymantec™ Workflow 7.1 SP2 Installation...
View ArticleBarcode Solution Modifications for SQL 2005 in a SQL 2008 world
For those of you who are still on SQL 2005 and do not foresee an upgrade to SQL 2008, this could resolve some of your issues when synchronizing your profiles to your barcode scanner. SQL 2008 is...
View ArticleIn the Resource Manager, Hardware Summary, the "Last Full Inventory Received"...
Description of issue:In the Symantec Management Console open a client computer's Resource Manager. Select "Summaries > Hardware Summary". Under "Agent" the "Last Full Inventory Received" and "Last...
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ServiceDesk 7.1 Deadlocks and SLA’s
SLA levels and design have been an area of Servicedesk that has improved over various releases. As development has improved the product, those improvements come by recognizing where certain functions...
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Add SSL to Your Existing Servicedesk 7.5 Installation
Implementing SSL is a great way to secure the communication between clients and servers. The encryption implemented protects the corporate data exchanged between the clients and the protected...
View ArticleMarrying the Best of Systems Management and Server Virtualization
The Virtual Machine Management (VMM) feature of Server Management Suite provides meaningful integration points to VMware and Hyper-v. This document explains the specific challenges solved by VMM and...
View ArticleHow to Sysprep a Windows Vista, 7, or 8 Image More Than Three Times
The easy way to get around the three time limit of sysprepping is to either a) use a virtual machine and save a snapshot before the first time you sysprep, or b) capture an image through the console of...
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What permissions I need to add to allow a security role to access the...
To add permissions that allow a security role to access the Symantec Management Agent Push Install page, you must do the following:In the Symantec Management Console, on the Settings menu, click...
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IDiag: LinPE Automation Diagnostic for Altiris Deployment Server
Deployment Server’s Linux automation is a light-weight and versatile imaging environment. Being less than a tenth of the size of the WinPE automation options, it is an attractive choice for those...
View ArticleHow to Setup SMP 7.1 Package Server
I've deployed some Package Servers on remote sites to boost my Altiris 7.1 deployment.This is some feedback from what I've found during the setup. 1. Notification Server (NS) versus Package Server...
View ArticlepcAnywhere Troubleshooting Article
Below are some common problem resolution documents which may help you to troubleshoot your pcAnywhere issuer.Problem Description (1) Problem - PcAnywhere Connectivity issueError- When trying to connect...
View ArticlePatch Management Solution 7.1.2 "Software and Vendor" page queries
The following queries have been tested againt PMS 7.1.2; however, they should also work against 7.1.1 as well: As these two queries do not say if an item is still checked, they will not display the...
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How to Add Process View Permissions Using Automation Rules in ServiceDesk 7.5
I noticed that this has not been added yet so in case anyone has questions about it, here it is.In ServiceDesk 7.5 by default there are no permissions added to the Process View page when the incident...
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